lexmod.com
449 reviews
6.47 / 10
  • ADDRESS
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    GENERAL PHONE
    800-768-7750
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  • SUPPORT EMAIL
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    SUPPORT PHONE
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile

Product & services pricing 6.79/10
Chance of future purchase: 6.36/10
Shipping & packaging: 6.25/10
Customer service: 6.04/10
Return/Replacement policy: 5.21/10
Click a star to Write a Review!
1/5
2018-08-15

Table damaged - filed claim, no response.

"I received the table I ordered. When we unpacked it, it was damaged. I took pictures and filed a claim online. A week and a half later, I have still not heard anything from lexmod.

I'll **** it up and keep the table, just to not have to deal with it anymore.

Will not being buying anything else from them!
"

Helpful Cool

1/5
2018-07-23

not worth ordering

"I ordered a chair, but received a table top without legs. It took nearly a week to get a return label. I had to wait until the end of business day for any sort of response each day. No one would answer my question regarding a refund until a week later. It was a very stressful experience and I would not recommend this company to anyone."

Helpful Cool

5/5
2018-07-20

Platform bed

"My bed came on time. It was easy to put together. Directions were good. Have had the beds a few months now and am looking for a headboard to match."

Helpful Cool

5/5
2018-07-19

Quick & Easy

"The chairs that I ordered were the lowest price online and they arrived within 3 days undamaged. I would definitely order from here again!"

Helpful Cool

3/5
2018-07-19

Missing an item

"I purchased 3 sets of the casper dining chairs and 1 set of the casper dining arm-chairs. The first part of my order showed up and I was so excited. Unfortunately, in one of the boxes there was only 1 chair as opposed to 2. So I'm now waiting on a replacement so I don't have an odd number of chairs. I called customer service immediately and spoke with a very friendly young man who guaranteed me not to worry and that he sent it over to claims and a new chair would arrive promptly. Now, two days later, I called to check on the status of the arm chairs (which supposedly be will shipping soon); while I was on with him I asked about the replacement chair from my set. He said he didn't see anything at all and that I needed to fill out an RMA form and submit it to the claims department...which is frustrating because I thought this was taken care of 2 days ago! The chairs I do have look great, so I'm hoping customer service gets it together and gets me my missing chair and the rest of the chairs in my order."

Helpful Cool

5/5
2018-07-19

Just what I needed!

"I was looking for a low profile platform bed to fit underneath a loft bed and this one fits perfectly. It took my husband about an hour to put the entire thing together. We had all of the tools needed to put it together. I really love the shiny white metallic finish of the frame. "

Helpful Cool

5/5
2018-07-19

Fast and easy

"The product arrived in great condition and fast!"

Helpful Cool

5/5
2018-07-19

Quick easy service. No issues with product

"Was exactly what we needed for a bedroom upgrade."

Helpful Cool

3/5
2018-07-19

Shipped wrong table

"I ordered a 47" round table and received a 48" oval table. Too much trouble to return so gave it to my grandkids as a play table."

Helpful Cool

5/5
2018-07-19

Modway pillows

"The quality of the pillows is great, very thick and color is vibrant. I put the pillows on my outdoor sectional. I try to take them in when it rains, but I have forgotten a few times and with 90+ degree heat, no fading or any issues. They look as perfect as the day I got them. Extremely fast shipping too! "

Helpful Cool

5/5
2018-07-18

Would do it again!

"Item shipped fast and was even better quality than I hoped for."

Helpful Cool

5/5
2018-07-18

Great Experience

"Table i cose was not available at the time of purchase. But it was shipped on time. Their shipping company was also excellent. Overall service was very hoid and the Lippa dinner table is better than the actual Eero Saarinen table. Im impressed w/Lexmod, i strongly recommend the company especially after i went through lots of disasters w/Wayfair.
"

Helpful Cool

1/5
2018-06-29

Parts Missing

"I ordered Two Orange Chairs which came in very quickly!!!!
All the parts and directions to put them together were left out of the box.
After emails and three phone calls to customers service they finally arrived two weeks later!!!!!
I understand that mistakes can happen but how you take care of them speaks volumes to me.
"

Helpful Cool

5/5
2018-06-29

Great product

"Grest product and price. Shopping was avg"

Helpful Cool

1/5
2018-06-29

Don’t use this company ever

"Package arrived damaged. Replacement was damaged. Replacement of replacement- totally wrong item sent.
Packing of items totally insufficient.
"

Helpful Cool

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