• ADDRESS
    95765
  •  
  • BUSINESS HOURS
    Monday thru Friday:5:30AM to 6:00 PM PST
    GENERAL PHONE
    800-772-0467
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    sales@poolsupplyworld.com
    SUPPORT PHONE
    800-772-0467

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.50/10
Chance of future purchase: 8.04/10
Shipping & packaging: 7.38/10
Customer service: 6.92/10
Return/Replacement policy: 6.73/10
Click a star to Write a Review!
4/5
2018-09-24

Good product

"Good product and easy to install. "

Helpful Cool

5/5
2018-09-22

Fast shipping

"Arrived days before expected!"

Helpful Cool

5/5
2018-09-17

Well done

"Got what ordered and in good working condition. Received before expected date which was even better. Unit installed and working fine."

Helpful Cool

5/5
2018-09-16

Excellent!!!!!

"Fast shipping. Always just what I ordered PSW is and always will be my FRIST stop for my pool supply's "

Helpful Cool

5/5
2018-09-15

Turbo Cell

"Great price on a turbo cell came with a two year guarantee. Technical specs specified what software that was compatible with cell. Can't wait to see how it works. "

Helpful Cool

5/5
2018-09-14

Purchase of Hayward Salt Cell T-9

"Would buy from Pool Supply World again. After I purchased the incorrect salt cell they gladly coordinated with me to return the first one then refused the money to my credit card respectfully and quickly. Great service each time I call or email!"

Helpful Cool

5/5
2018-09-14

Customer service

"1st order never arrived, so I called customer service and they shipped another set right out to me. Great customer service."

Helpful Cool

5/5
2018-09-14

"Responded super fast and gave a credit for not being able to use a coupon, love using pool wirld"

Helpful Cool

5/5
2018-09-13

Fast Service

"Great pricing and very fast shipping."

Helpful Cool

2/5
2018-09-11

Damaged Product was a Hassle to get replaced

"1st one arrived damaged - notified them the same day! after continuous emails and phone calls, it took 10 days to get a replacement. Said they could NOT send out a replacement until the damaged one was returned. Very Bad Customer Service! will never order from them again. They said they needed to get the damaged one back first to Prove I was not lying and it was actually damaged. Even after I had sent them Numerous Photos of the damaged item. Very Bad customer service when you assume your customers are lying or thieves."

Helpful Cool

2/5
2018-09-10

Took 8 days to get here

"Online ordering went smooth but do not care for the product that I bought too many fillers in the chlorine shock clouds the pool severely"

Helpful Cool

5/5
2018-09-10

Excellent service

"Online shopping for my pool supplies becomes simple with Pool Supply World. Having heavy products delivered too is a huge plus. Thanks always."

Helpful Cool

5/5
2018-09-10

Great service

"I received my product when expected as always I will keep ordering from this supplier as long as their great service continues."

Helpful Cool

5/5
2018-09-10

GREAT DEAL !

"This was a great experience. Great item ! Great price ! quick Delivery ! I will definitely be back."

Helpful Cool

5/5
2018-09-08

Fast shippimg

"Everything was great. Just wish I had waited one day, it went on sale the next day for $10 less."

Helpful Cool

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