Shoes
183,234 reviews
7.73 / 10
  • ADDRESS
    2301 Rosecrans Avenue
    El Segundo, CA US
    90245
  •  
  • BUSINESS HOURS
    Available 24 hours, 7 days a week
    GENERAL PHONE
    1-866-337-0906
    FAX
    N/A
  •  
  • SUPPORT EMAIL
    Member Services
    SUPPORT PHONE
    http://www.justfab.com/fa

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 7.97/10
Chance of future purchase: 7.8/10
Shipping & packaging: 8.01/10
Customer service: 7.71/10
Return/Replacement policy: 7.54/10
Click a star to Write a Review!
3/5
2018-04-17

Lost?

"It’s been several days since I placed my order. I have not gotten a confirmation email on my items. I’m going to be super sad if they don’t come in on the dates they said they would! "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Lamya,

Thanks for writing a review! Your comments help us know what we can do better. We hope you have Fabulous experiences with us in the future!

Best,

Kim


1/5
2018-04-17

"Horrible i haven’t received An order "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Logan,

We apologize for any inconvenience and will use your feedback to improve our products and service. We strive for 100% satisfaction, so a member of member services will reach out to you within 48 hours to help resolve any concerns you have.

Best,

Kim


5/5
2018-04-17

Love it

"I love being VIP! They have great prices "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Angelica,

We are happy you are enjoying your VIP Membership! We cannot wait to see what you will order next!

Take care,

Kim


5/5
2018-04-17

Best store to buy handbags

"I am in love with all your products. Especially your bags. They are to die for. "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Leijea,

Wow! Confidently beautiful. Thanks for the fabulous review! We are sure you look stunning!

Lots of love,

Kim


5/5
2018-04-17

Justfab

"I love this store! They have the latest styles at affordable prices!"

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Melissa,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,

Kim”


5/5
2018-04-17

Love JustFab

"Shopping with JustFab is fun and exciting. They are always providing new styles to chose from and give you outfit suggestions. Absolutely love JustFab!"

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Naomi,

We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your JustFab purchase! Hope to hear more from you in the future!

XO,


4/5
2018-04-17

Great

"I love getting my shoes and heels from justfab "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Angelina,

Your loyalty and support as our member are highly appreciated. Giving you excellent service is always a pleasure. We guarantee 100% satisfaction on all products and services you purchase from us. Thank you!

XO,

Kim”


5/5
2018-04-17

Fabulous

"I called with some concerns about the membership and the man I spoke to was very nice and reassured me what is was all about .very excited to get my shoes ..."

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Teri,

We are happy you are enjoying your VIP Membership! We cannot wait to see what you will order next!

Take care,

Kim


5/5
2018-04-17

Love Justfab!!

"Luv the styles n VIP offers. Recommended it to friends."

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Keerthi,

Spectacular! It makes us happy to know that you are satisfied with the products and services that we provide. Thank you for recommending JustFab!

Stay Awesome,

Kim”


5/5
2018-04-17

Love

"Loveeeeee justfab.com they rock"

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Mallory,

We are glad you are enjoying our website! We love hearing from fabulous members like you!

XoXo,

Kim”


5/5
2018-04-17

Best ever

"Amazing items good quality."

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Lodema,

Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to making sure we provide best quality products and services!

Stay Awesome,

Kim”


5/5
2018-04-17

"Love the style and quality "

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Stephany,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

Stay Awesome,

Kim


5/5
2018-04-17

On time

"My orders are always on time"

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Tonya,

We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your JustFab purchase! Hope to hear more from you in the future!

XO,

Kim”


2/5
2018-04-17

I don’t know

"I just don’t feel like it"

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Ana,

We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our member services team will be contacting you within 48 hours to assist you.

Best,

Kim”


2/5
2018-04-17

Website

"There website never works properly. If you have something wrong with your order, customer service is not the best and can be rude!!"

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Kim.P from JustFab has responded
Posted Apr-17-2018

“Hello Lindsey,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

Best,

Kim


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