Discount Marine Supplies, a rude and insulting attitude for a business man.
"I recently purchased 2 pole Attwood Pole holder bases for my boat. I choose the type by the picture shown on the site. I was sent something completely different. Upon contacting Discount Marine (by email, doesn't give a direct contact number), I was sent an accusing reply by the person handling the purchase order, one Christian Grey. I don't know if he owns the retailing business he claims he's been with for 15 yrs., but he is rude and repeatedly insulting. In numerous email conversations with this individual, he repeatedly and rudely implies that how I, as the customer is at fault. I requested a return shipping label so I could return them for a refund, that was going on 2 weeks ago. He now claims he is refunding my money and that, as far as he is concerned, I can throw the incorrect items in the ocean. I finally read reviews of others dealing with this person, the majority, echoing my same experience. What few positive reviews I read, were probably by him (or someone directed by him) just to refute the overall negativity of the reviews on his business. Don't deal with this guy!"
Great Customer Service
"Search on line showed they had a good price. Web site shipping calculator showed shipping very reasonable. Emailed product question and got response, twice, within one hour. Super Service. Great Price. Quick To Ship. "
I was worried but didn't need too be!
"I ordered a product from Discount Marine Supplies and then read the reviews. Bad practice I know and I was concerned as to what the outcome might be. I shouldn't have worried though because as one of the other reviewers said, the article arrived early, exactly as described and I am very pleased with the price. They kept me informed with tracking and shipping information all the way. I couldn't be more satisfied. I will definitely order again from this company if the need arises. "
worst on line vendor i have ordered from
"They shorted my order and when I tried contacting them I got no response from my voice messages. I disputed the charge and they charged my card again. DO NOT USE THEM."
Order came through perfectly
"I was nervous about ordering from this company based on all these negative reviews. But I’m happy to say my order arrived earlier than expected at a way lower price than any other company or site. I’ll be ordering from them again. "
DO NOT ORDER FROM DISCOUNT MARINE SUPPLIES!
"The item in the photo that I purchased was not what was shipped. When I tried to get a hold of them, I could not reach them by phone. They told me it was my fault, and that the item was the same even though I sent them a photo and compared it to the item shown on their website. TERRIBLY RUDE! DO NOT DEAL WITH DISCOUNT MARINE!"
"I placed an order for a marine product with Discount Marine Supplies, supposedly located at 410 Reading Ave, West Reading, PA 19611. A person by the name of Allison Gray (email@example.com) most likely a fake name contacted me via email and advised that this product was currently not available at the manufacturer and was on back order. I contacted the distributor and was advised that this product was available in plenty supplies and there were no back-orders. My emails to "Ally Gray" got no responses, which triggered my curiosity. Since, I'm law enforcement, I initiated my own investigation and determined that this business is not legitimate. I canceled my order immediately. More to follow later! "
RIPOFF, sends wrong product, refuses communication, no phone # that works, when contacted very nasty and rude,
"Do not buy from this seller. He is rude,NASTY and condescending. I did pay by PayPal and eventually got my money back thru that process. It took forever. Seller refuses communication except by email even then is RUDE and condescending claiming I was at fault not him for sending me the wrong product. He`s a crook."
Sell used products as "new"
"Bought two piling lights from this vendor. One was obviously used, had scratches, fading/discoloring, rattled inside and did not work. The other looked okay, but only worked for 3 days, then died. I asked to return and replace with actual new lights that work. They sent two more defective lights, one obviously used with a chip in it. DO NOT PURCHASE from Discount Marine Supplies."
** DON'T BUY **
"Similar to the other comments I've found online (too late). Placed order, no tracking available online, no response to enquiries about status of shipment, online chat is offline during business hours, no phone number available to contact. The one thing they did do is take my payment. Scammers."
Please dont be fooled. They are very dishonest
"i ordered a product from Discount Marine Supplies. Credit card was charged. They sent me a different brand, inferior and cheaper product made by a different manufacturer and sold on their site for much less. They have charged me for the better product but sent me the cheapo. They refuse to answer my emails and they have no phone number for customer service. Customer Service is nonexistent. If you are on this site it is probably too late, but please don't be fooled. This is a scam company. at least a company with horrible business ethics and perfectly willing to rip off customers."
come on people...
"I ordered the West System 207-105 kit. The 105 resin arrived in 4 days via UPS. Very Good. But the 207 hardener was not with the order. So I went online to find contact information and saw all the poor reviews and became a little nervous. I used the "contact us" link right on their web page and sent an email. I figured I may never hear from them....but...in about 15 min I had a response which told me the resin cannot be shipped UPS and was already shipped out with USPS. The contact person said I should have it by the next day which I did. Excellent price. Excellent customer service. Come on people...if you do not know how to use an online store, drive to town and buy your products...."
"Placed a small test order because of all the bad reviews but received everything I ordered, received it very quickly, and was charged very reasonable postage unlike a ton of other retailers that charge a bunch of $$ for shipping to Hawaii (should cost almost the same as shipping to Calif.) or don't ship here at all..Sea dog and Sea choice high quality parts, and made in the USA. I will try them again. "
"Impossible to contact them. The phone number provided is out of order. No tracking on my order and no communication. They are a scam!!!!"
"For those of you who said they have no customer service number: Customer Service Phone: 717-489-1458"
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